Membership
Know the moment your tag is scanned.
Every tag works on the free Core plan, including a scan alert by email when your lost tag is scanned. Premium adds the scan location, alerts by SMS to your verified mobile phone, and a full scan history showing where your pet or item was found. Standard and Deluxe tags include 1 or 2 years of Premium.
Core
Free
Never expires
Every tag starts here or ends up here — it keeps working for as long as you have it.
- Scannable pet & item profiles — no app needed
- Safe Mode and Lost Mode
- Private messages from finders, by email
- Lost Mode scan alerts by email (time only)
- Unlimited tags
Premium
$9.99 / year per tag
or $39.99 / year for every tag you own
Included free for 1 year with Standard tags and 2 years with Deluxe tags. With five or more tags, the account plan costs less than paying per tag.
- Everything in Core
- Scan location in every alert, plus SMS alerts to your verified mobile
- Scan history with the finder's location
- Finder messages also forwarded by SMS
- Backup contact shown to finders when you can't be reached
How Premium works
Paid Premium renews every year until you cancel, and you can cancel or change your card any time from your Membership page. Premium included with a Standard or Deluxe tag is never cut short: we email you 3 reminders before it ends, then the tag moves to Core unless you keep Premium. The account plan covers every tag you own, including tags you add later. Questions? teamsupport@NeverLost.Tech